- Total $0.00
What most people don’t realise until it is too late is that under your general household contents insurance your jewellery might not be covered. Most insurance policies will have a threshold, only items under this set amount are covered under this policy, any items above the threshold amount MUST be itemised in your policy for your insurance company to pay you out the full value of this item. In order to prove your jewellery is of a certain worth you must have an up to date jewellery valuation provided to you by a qualified diamond grader and jewellery valuer.
We will correspond with your insurance company and can supply after loss or damage quotes to your jewellery. The more information you can supply us the better. Jewellery valuations are very helpful, as are photographs either of the jewellery specifically or of you wearing it.
Don’t be alarmed if you have none of this. We can show you examples based on your description and still supply an insurance replacement quotation.
As we are manufacturing jewellers we can then undertake the work required to get you back where you were before the loss.
This is a no charge service we provide.
|Full written valuation for insurance purposes.||1st & 2nd items||$120 each|
|Full written valuation for insurance purposes package.||3rd, 4th & 5th items||$96 each|
|Each item without gems - full written valuation for insurance purposes.||1st & 2nd items||$65 each|
|Full written valuation for insurance purposes.||3rd, 4th & 5th items||$52 each|
Q. WHAT HAPPENS IF I LOSE A JEWELLERY ITEM ABOVE MY CONTENTS THRESHOLD THAT WAS NOT ITEMISED?
A. Your insurance company unfortunately has no obligation to pay you out the full value of the item. Be sure to still place the claim as your insurance company IS obliged to pay you up the max amount insured. Eg. If your insurance contents threshold is $1500 and you lose a ring worth $3000 your insurance company will still pay you out $1500 but nothing more – you will be required to pay the difference of your replacement item. To avoid this, make sure you value and specify your items on your insurance policy before it is too late! This is one of the most important measures you can take in maintaining your jewellery.
Q. I’VE LOST SOME OF MY JEWELLERY AND NEED TO MAKE A CLAIM, WHERE DO I START?
A. The first thing your insurance company will ask for from you is an estimate after loss or proof of purchase from the jeweller you purchased the item from. Even if you have proof of purchase we always recommend getting an estimate after loss done as jewellery prices fluctuate and the chances are the replacement cost now is more than the original purchase cost. You can submit a request for an estimate after loss online here or head in store for a consultation with one of our lovely ladies who are always happy to assist.
Q. MY DIAMOND HAS FALLEN OUT OF MY RING, WILL MY INSURANCE COMPANY REPLACE IT?
A. This one is a little bit trickier. Generally if a diamond has fallen out of a ring, it means the ring itself will require repair work to the claws and any other damaged parts. Your insurance company should always cover the cost of the diamond alone, but may not cover the cost of the repair.
Q. WHEN WILL THEY COVER THE COST OF REPAIR?
A. They will cover the cost if it was an accidental & unforeseen loss.They will not cover the cost to repair damage caused by wear & tear. Again bring your item in store to identify which category your repair falls under.
HOW MUCH IS A VALUATION?
See the pricelist above for the different options and prices for our range of valuation services. Pick one most suited to you and bring your items in store to be valued! This will take up to 10 working days to complete