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Complimentary insured delivery throughout New Zealand on orders over $99.
Your jewellery will be carefully packaged and sent using a tracked courier service, with a signature required on delivery for added security.
Most in-stock pieces are dispatched promptly following payment. If your jewellery is being made, resized or customised, we’ll confirm the expected completion and delivery timeframe with you.
Need your jewellery by a particular date? Please contact us — we’re always happy to help where possible.
Delivery within New Zealand
Orders over $99 receive complimentary delivery throughout New Zealand.
Orders under $99 are charged a flat delivery rate of $10.
All jewellery is sent using a tracked courier service and is insured while in transit. A signature is required on delivery.
In-stock items are generally dispatched within three working days of confirmed payment unless otherwise advised.
International Delivery
We welcome international orders.
Delivery to Australia is $60, with delivery to other international destinations from $100. Delivery times vary by destination.
International orders may be subject to local duties, taxes or customs clearance charges. These are determined by the destination country and are the responsibility of the recipient.
For unusually large or specialised items, we’ll confirm any additional freight costs with you before proceeding.
Returns & Exchanges
We want you to be delighted with your jewellery.
If you change your mind about an eligible in-stock purchase, you may exchange it within 14 days of purchase, provided it is unworn, undamaged and in its original condition, with proof of purchase.
If a suitable replacement is not available, we may provide a Fishers Jewellers store credit in accordance with our change-of-mind policy.
Custom-made, specially ordered, engraved, altered or resized jewellery may not be eligible for change-of-mind exchange because it has been made or modified specifically for you.
Nothing in this policy limits your rights under the Consumer Guarantees Act 1993 or other applicable New Zealand consumer law.
Made by Fishers. Backed by Fishers.
We stand behind the craftsmanship of jewellery made in our Whangārei workshop. Fishers-manufactured jewellery is covered by our 12-month manufacturing warranty, giving you confidence that if we made it, we stand behind it.
If you ever have a concern about a piece of Fishers jewellery, please talk to us. Our team and onsite workshop are here to help.
Interest Free Finance & Payment Options
Make your jewellery purchase easier with flexible payment options at Fishers Jewellers. Explore our exclusive 24-month interest-free Q Mastercard offer, or choose Afterpay for eligible purchases.
Q Mastercard
24 Months Interest Free
Enjoy 24 months interest free on qualifying jewellery purchases at Fishers Jewellers with Q Mastercard. This exclusive Fishers offer is available to both new and existing Q Mastercard customers, making it easier to choose the ring or jewellery you really want. Establishment and account fees, minimum repayments, lending criteria and terms apply.
New to Q Mastercard? Apply Online
Afterpay
4 Payments over 6 Weeks Interest Free
Shop now and pay over time with Afterpay. Split eligible purchases into four fortnightly payments, with no interest when you pay on time. Late fees and Afterpay terms and conditions apply.